FAQ

Are you accepting new patients?

Yes, all of the providers at National Mental Health are accepting new patients at this time.

How soon can I get an appointment?

We are proud to say that we can usually schedule most new patients to meet with one of our providers within 7 days or less of the initial call.

Do you accept insurance?

We are in network with certain insurance providers depending on your location. Please view our Insurance and Rates page for details.

Where can I learn more about your privacy practices?

Click here to view a copy of our Privacy Practices online.

How long is the initial consultation and follow up visit?

For the in-office visit, please plan to arrive 15 minutes before your scheduled appointment time. You should expect to spend about an hour with your provider during your initial appointment. Your follow up appointment will be 15 to 20 minutes.

What are your office hours?

Please refer to the Contact Us page for hours listed.

What if I don't have insurance?

We offer reasonable competitive fees for those who use a self-pay options. Please view our Insurance and Rates page for details.

Do you treat kids?

At the moment, we only work with adults.

What mental healthcare services are offered through telepsychiatry?

Essentially all services that an on-site psychiatrist would provide are offered through telepsychiatry. This includes administering comprehensive intake assessments, psychiatric evaluations, psychotherapy and medication management.

Can medication be prescribed with telepsychiatry?

Yes. Our providers are able to prescribe all psychotropic medications for patients seen virtually. Schedule II through Schedule V controlled medications can be prescribed, as well. With our ePrescribe feature, psychiatrists can electronically fill and send prescriptions directly to their patients’ pharmacy of choice.

How effective is telepsychiatry?

Over the years, many well designed studies have been conducted demonstrating the clinical equivalency between a traditional face-to-face session and one conducted using telepsychiatry.

Are patients comfortable with the platform?

Yes, they are. In fact, some patients even prefer receiving treatment through videoconferencing. Sessions are scheduled within days, eliminating the need to identify a psychiatrist nearby– who may be located hours away, as is the case in many areas– then wait several months for an initial appointment. Many individuals appreciate the privacy the platform affords and feel more comfortable seeing psychiatrists remotely, without worrying that they will encounter their psychiatrists in their community.